Refund Policy

Clear guidelines on eligibility, timelines, and how to request a refund.

Last Updated: July 29, 2025

We strive to deliver every order on time and as described. If there is an issue with your order, we're here to help. Please review the policy below before submitting a refund request.

Eligibility

  • Refunds are considered when the service was not delivered as described.
  • A refund can be requested within 30 days of purchase for undelivered or partially delivered orders.
  • Please allow us to verify delivery logs and attempt a free re‑delivery before a refund.

Non‑Refundable Cases

  • Orders completed in full and as described.
  • Issues caused by account changes, privacy restrictions, or removal of public visibility.
  • Policy violations, fraudulent activity, or chargebacks without contacting support.

How to Request

  1. Provide your Order ID and purchase email using the form below.
  2. Describe the issue (not delivered, partial delivery, quality). Attach any relevant proof.
  3. Our team reviews your request and responds within 24–72 hours.

Processing Time & Method

Approved refunds are processed to the original payment method. Processing typically takes 3–7 business days depending on your bank or payment provider.

Need Help? Contact Support

To request a refund or get help with an order, please reach out to our support team via the contact page. We usually reply within 24–72 hours.

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