Feedback Policy

Your Voice Matters - Help Us Improve

At TikFame, we value your feedback and use it to continuously improve our services. This policy explains how we collect, use, and respond to your feedback.

How We Collect Feedback

Direct Communication

Through email, chat support, and direct contact forms on our website.

Surveys and Reviews

Periodic surveys and review requests to understand your experience.

Social Media

Comments, messages, and reviews on our social media platforms.

Third-Party Platforms

Reviews and ratings on external review platforms and marketplaces.

Types of Feedback We Welcome

How We Use Your Feedback

Improve our TikTok growth services and delivery methods
Enhance our website user experience and functionality
Train our customer support team for better service
Develop new services based on customer needs
Address specific issues and concerns promptly
Create case studies and testimonials (with permission)

Our Response Commitment

Response Times

We aim to acknowledge all feedback within 24 hours and provide a detailed response within 48-72 hours.

Privacy and Confidentiality

  • Your personal information is protected according to our Privacy Policy
  • Feedback content may be used internally for improvement purposes
  • We will not share your feedback publicly without explicit consent
  • Anonymous feedback options are available for sensitive issues
  • You can request removal of your feedback at any time

Feedback Guidelines

Be Specific

Provide detailed information about your experience, including order numbers and dates when relevant.

Be Constructive

Focus on specific issues and suggest improvements where possible.

Be Respectful

Maintain professional language and avoid personal attacks or inappropriate content.

Be Honest

Provide truthful and accurate information about your experience.

Feedback Channels

Email Support

Send detailed feedback to feedback@tikfame.com

Send Email

Contact Form

Use our website contact form for structured feedback

Contact Form

Social Media

Connect with us on social platforms for quick feedback

Follow Us

Live Chat

Real-time feedback during business hours

Start Chat

Share Your Feedback Today

Help us serve you better by sharing your thoughts and experiences.

Policy Updates

This Feedback Policy may be updated periodically to reflect changes in our practices or services. We will notify customers of significant changes through our website and email communications.

Last Updated: January 2025